Terms of service

Effective Date: June 2026

Please read these Terms of Service carefully before using our website or placing an order with Elarivo. By accessing our store or purchasing our products, you agree to be bound by the following terms.

1. GENERAL

This website is operated by Elarivo. Throughout this document, the terms "we", "us", and "our" refer to Elarivo. By visiting our site and purchasing from us, you engage in our service and agree to be bound by these terms and conditions, including any additional policies referenced herein.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

2. ELIGIBILITY

By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

3. PRODUCTS & AVAILABILITY

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for products are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or services.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display will accurately reflect the actual product color.

4. ORDERS & PRICING

By placing an order, you agree that:

  • All information you provide is accurate and complete
  • You are authorized to use the payment method provided
  • Your order is subject to acceptance and availability

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by resellers or distributors without prior agreement.

All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise. Shipping fees are calculated at checkout.

5. PAYMENT

We accept payment via the methods available at checkout. By submitting your payment information, you authorize us to charge the total amount of your order to the provided payment method. All transactions are processed securely. We do not store your full payment details on our servers.

6. SHIPPING & DELIVERY

Orders are processed and dispatched in accordance with our Shipping Policy. Delivery timeframes are estimates and not guarantees. Elarivo is not responsible for delays caused by courier services, customs, or circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

7. RETURNS & REFUNDS

All return and refund requests are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service. Please review that policy before placing your order.

8. INTELLECTUAL PROPERTY

All content on this website — including but not limited to text, graphics, logos, images, and product descriptions — is the property of Elarivo and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

9. PROHIBITED USES

You agree not to use our website or services to:

  • Violate any applicable laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Impersonate or attempt to impersonate Elarivo, an Elarivo employee, or any other person
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Attempt to gain unauthorized access to any part of the website or its related systems

10. DISCLAIMER OF WARRANTIES

Our products and services are provided on an "as is" and "as available" basis. Elarivo makes no warranties, express or implied, regarding the reliability, accuracy, or availability of our website or products, except as required by applicable law.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elarivo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability to you for any claim arising from the purchase of our products shall not exceed the amount paid for the specific product in question.

12. GOVERNING LAW

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

13. CONTACT US

If you have any questions about these Terms of Service, please contact us at:

📧 support@elarivo.com 🌐 www.elarivo.com

These Terms of Service were last updated in June 2026. Elarivo reserves the right to modify these terms at any time.